Blog article

Resident room enquiries follow a separate long-term path

Resident rooms now use a dedicated long-term enquiry route so tenancy questions and move-in timing are captured more clearly.

Resident enquiries are different from short-stay requests, so the Kunda House site now separates those journeys. Long-term room enquiries can capture move-in timing, tenancy length, and occupant details from the first step.

This separation reduces avoidable follow-up and helps the team reply with the right next action more quickly.

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