Privacy Policy

Who we are

KUNDA GROUP LTD operates this website under the Kunda House brand.

Our registered office is 60 Tottenham Court Road, Suite 6449a Fitzrovia, London, England, W1T 2EW. Our operating base for public-facing activity is Birmingham, United Kingdom.

What data we collect

The data we collect depends on how you use the site.

If you browse the site without submitting a form, we may still process limited technical information needed to serve pages securely and remember your cookie preference.

• Contact details such as name, email address, and phone number
• Booking or resident-enquiry details such as dates, guest counts, move-in timing, tenancy length, and occupancy information
• Free-text notes that you choose to submit in an enquiry
• Listing identifiers so the team knows which property you are asking about
• Technical information needed for site delivery, security, and consent storage

How we use personal data

• To review and respond to short-stay requests
• To review and respond to resident enquiries
• To assess availability, suitability, and next-step requirements
• To store enquiry records in our operational systems
• To send internal notification emails so the team can follow up
• To maintain site security and manage cookie-consent choices

Our lawful bases

We rely on lawful bases that fit the specific interaction.

For most listing and contact enquiries, we process information because it is necessary to take steps at your request before any booking or tenancy arrangement is agreed, or because we have a legitimate interest in managing operational enquiries responsibly.

• Pre-contract steps for booking and resident-enquiry handling
• Legitimate interests for administration, service management, and record keeping
• Legal obligations where checks or disclosures are required by law
• Consent where you make an optional cookie or preference choice

Where the data goes

The current site sends enquiry data through server routes that both store records and notify the team.

Based on the current implementation, personal data may be processed through hosting, database, and email-delivery suppliers that support the Kunda House site.

• Supabase for enquiry record storage
• Email delivery tooling used for internal enquiry notifications
• Website hosting and infrastructure providers required to serve the site

We expect our suppliers to process information only as needed to provide their service to us.

How long we keep data

We keep enquiry records only for as long as there is a clear business or legal need to do so.

Retention may vary depending on whether an enquiry leads to a booking, a tenancy discussion, a complaint, or an operational follow-up.

• Routine enquiries are kept only for the period needed to review, respond, and maintain a sensible audit trail
• Records may be kept longer where they relate to a booking, tenancy discussion, dispute, complaint, or legal obligation
• Cookie-consent preferences are kept until they expire, are replaced, or you clear them from your browser

Your rights

• To request access to your personal data
• To ask for inaccurate information to be corrected
• To ask for deletion where retention is no longer justified
• To object to certain processing based on legitimate interests
• To ask for processing to be restricted in some situations
• To complain to the Information Commissioner's Office if you believe your data has been handled improperly

Contact and updates

For privacy questions or rights requests, use the contact form on the website.

This policy takes effect from 2 April 2026 and may be updated if the site, our suppliers, or our data handling changes.