Scope
These terms apply to short-stay and serviced-accommodation requests made through Kunda House property pages.
A request submitted through the website is an enquiry only and is not a confirmed booking.
Legal
Booking Terms
These Booking Terms explain how the short-stay request journey works on this site and what guests should expect before any stay is confirmed.
Availability and pricing
- Availability is subject to change until a stay is confirmed by the team
- Displayed nightly rates are indicative unless expressly confirmed
- Specific guest requirements, dates, or occupancy may affect final suitability or price
Guest information and suitability
- You must provide accurate contact details and stay information
- We may ask for further information to assess suitability, access, occupancy, or compliance
- We may decline or limit a request where a stay is not appropriate for the property or operational setup
Payments, deposits, and checks
If a stay moves beyond enquiry stage, further terms may apply around payment timing, identification, security deposits, and house rules.
Where relevant, these details will be confirmed before a booking is finalised.
Cancellations and changes
Any cancellation or amendment rights will depend on the final booking terms issued for the particular stay.
Website enquiries alone do not create a cancellation framework because no booking is formed at that point.
Property use and guest conduct
- Guests must follow lawful occupancy rules and property instructions
- No unauthorised parties, unlawful activity, or misuse of the accommodation is permitted
- Additional terms may apply for check-in, key handling, smart locks, waste, and neighbour consideration