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5 Facts That Nobody Told You About

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Welcome to Kunda House, your trusted partner in property management and tenant connections. At Kunda House, we understand the value of maintaining properties in perfect condition and facilitating seamless accommodations for both homeowners and tenants. In this blog post, we embark on five facts that nobody told you about

five facts that nobody told you about

Join us as we delve into and discover how these facts can empower you on your journey, whether you’re a homeowner seeking to optimise your property’s visibility or a student or employee searching for a comfortable, hassle-free place to call home. Let’s begin this exploration together.


The Origin Story: From Startup to Travel Industry Giant

The Genesis

It was conceived in the early 2000s when two Dutch entrepreneurs, Geert-Jan Bruinsma and Sicco and Alec Behrens, decided to create a platform that would simplify the process of booking accommodations for travellers worldwide. Their vision was to provide a one-stop solution for travellers to find and reserve lodging options quickly and efficiently.

The Launch: A Modest Beginning

It was officially launched in 1996, initially operating as a small startup in Amsterdam. At the time, it focused primarily on the European market. The founders believed in the potential of the Internet to transform the way people booked accommodations, and they were determined to make it happen.

Global Expansion and Acquisition

As the online travel industry continued to evolve, seized expansion opportunities. The platform’s success in Europe paved the way for global growth. In 2005, it was acquired by the Priceline Group (now Booking Holdings), providing the resources and reach needed to expand its international footprint.

By 2010, had listings in over 200 countries, and its global presence continued to grow exponentially. The company’s commitment to offering diverse accommodation options, from hotels to holiday rentals, further solidified its position as a leader in the online travel space.

Present-Day Dominance

Fast-forward to the present day and has become a global giant, with millions of properties listed on its platform. It has consistently been at the forefront of technology and innovation, leveraging data and artificial intelligence to enhance user experiences and recommendations.


Five Facts That Nobody Told You About

1. Loyalty Program and Discounts offers a loyalty program known as “Genius.” It rewards frequent users with special discounts and perks, such as exclusive access to deals, free room upgrades, and complimentary breakfasts. This program can save you money and make your stays more enjoyable, especially if you’re a frequent traveller.

2. Insider Tips for Finding the Best Accommodations

It isn’t just about booking a room; it’s about finding the perfect one for your needs. Use the platform’s filters to narrow down your options based on price, location, amenities, and guest reviews. Don’t hesitate to read reviews from fellow travellers to get a real sense of what to expect.

3. Unique Customer Service

It is renowned for its exceptional customer service. Their 24/7 customer support is available to assist you with any issues or questions you may have during your booking or stay. This level of support sets apart in the travel industry.

4. Lesser-Known Cancellation Policies

Understanding a platform’s cancellation policy is crucial. It offers a range of cancellation options, including both free and flexible cancellation policies on many listings. This flexibility can be a lifesaver if your travel plans unexpectedly change.

5. vs. Other Travel Sites

While is a popular choice, it’s not the only one. Comparing it with other travel websites like Airbnb or Expedia can help you find the best deals and accommodations. Each platform has its strengths, and your choice depends on your specific needs and preferences.


The Power of User Reviews

User reviews have become an integral part of the modern travel booking experience, and has harnessed the significance of these reviews to build trust and enhance the overall booking experience. In this section, we will explore how user reviews on are more than just comments; they are a powerful tool that shapes travellers’ decisions and influences the platform’s success.

The Significance of User Reviews

User reviews are not merely a collection of opinions; they play a vital role in the decision-making process of travellers. Here’s why they matter:

  1. Trust and Credibility: User reviews provide an authentic and unbiased perspective on accommodations and destinations. Travellers trust the experiences and insights shared by fellow travellers over traditional marketing materials.

  2. Informed Decision-Making: Reviews offer valuable information about the quality, cleanliness, location, and overall experience of a property. Travellers can make more informed choices based on this feedback.

  3. Validation and Assurance: Positive reviews validate the choices travellers are about to make, reducing uncertainty and anxiety about their bookings.

  4. Continuous Improvement: For property owners and managers, user reviews offer valuable feedback that can be used to enhance the quality of their offerings. This feedback loop encourages businesses to strive for excellence.

Improving the Booking Experience

It recognizes that user reviews are not only beneficial for travellers but also crucial for the platform’s growth. Here’s how they contribute to enhancing the booking experience:

  1. Transparency: It is transparent about the reviews it displays, including both positive and negative feedback. This transparency builds trust with users, knowing that they are getting the full picture.

  2. Sorting and Filtering: It provides sorting and filtering options that allow users to find reviews most relevant to their needs. Whether travellers prioritize cleanliness, location, or other factors, they can easily find reviews that align with their preferences.

  3. Verified Reviews: It takes steps to verify the authenticity of reviews, ensuring that they come from actual guests who have stayed at the properties. This helps combat fake reviews and further strengthens trust.

Unique Features and Strategies for Managing Reviews has implemented several unique features and strategies to effectively manage user reviews:

  1. Review Score: Each property on receives a review score based on guest feedback. This score provides travellers with a quick reference point to assess the quality of a property.

  2. Response System: Property owners have the option to respond to guest reviews, whether positive or negative. This engagement allows for constructive dialogue and showcases the commitment of property managers to customer satisfaction.

  3. Review Awards: presents annual Guest Review Awards to properties that consistently receive high ratings. This recognition encourages properties to maintain high standards.

  4. Booking Genius:’s loyalty program, “Genius,” offers additional benefits to frequent bookers, including access to special discounts and promotions.’s Global Impact

It has achieved remarkable global reach and impact within the online travel industry. Its international presence, extensive language support, and strategic initiatives and partnerships have contributed to its worldwide success.

International Reach: A Global Footprint’s global impact is reflected in its widespread presence. Here are some key aspects of its international reach:

  1. Number of Countries: It operates in over 230 countries and territories worldwide. This extensive coverage means that travellers can use the platform to book accommodations in nearly every corner of the globe.

  2. Multilingual Platform: To cater to a diverse international audience, is available in more than 40 languages. This multilingual approach ensures that users from various regions can access and use the platform comfortably.

  3. Localized Content: provides localized content for many regions, including detailed descriptions of accommodations, local attractions, and cultural insights. This approach enhances the user experience for travellers from different backgrounds.

Initiatives Promoting Global Accessibility: is committed to making travel accessible to people worldwide. Here are some notable initiatives and partnerships that promote global accessibility:

  1. Booking Booster Program: This initiative by supports startups and organizations that focus on sustainable tourism. It provides funding, mentorship, and resources to projects aimed at creating a positive impact on communities and the environment.

  2. It is for Everyone: The platform is dedicated to ensuring that travel is accessible to everyone, regardless of their abilities. They provide information and resources for travellers with disabilities to find accommodations that suit their needs.

  3. Partnerships with Tourism Boards: It collaborates with national and regional tourism boards to promote lesser-known destinations and encourage sustainable tourism practices. These partnerships help boost local economies and promote cultural exchange.

  4. Connecting Remote Stays:’s “Remote Stays” feature, launched in response to the rise of remote work, helps users find accommodations suitable for working remotely from various parts of the world. This initiative supports the growing trend of location-independent work.

  5. Global Impact Fund:’s Global Impact Fund invests in projects that aim to improve the global tourism industry. These projects focus on sustainability, inclusivity, and innovation.

  6. Support for Host Communities: works with host communities to help them benefit from tourism. This includes providing financial support, offering training, and promoting sustainable tourism practices.


The Hidden Gems of

It isn’t just about booking ordinary accommodations; it’s a treasure trove of hidden gems and unique stays waiting to be discovered. In this section, we’ll unveil tips for uncovering these extraordinary accommodations, explore the platform’s search filters and recommendations, and share real-life success stories of travellers who stumbled upon remarkable hidden gems.

Tips for Finding Hidden Gems

  1. Utilize Filters: It offers a plethora of filters that allow you to refine your search. Use filters like “Unique Stays,” “Exceptional Reviews,” or “Top Picks” to identify hidden gems.

  2. Read Reviews: Don’t skip reading guest reviews. Often, travellers who have stayed at unique properties share their experiences and provide insights into what makes a stay special.

  3. Explore Alternative Accommodations: Beyond hotels, it lists various types of accommodations, such as boutique hotels, guest houses, vacation rentals, and even treehouses. Explore these alternatives for unique experiences.

  4. Check Location: Sometimes, hidden gems are tucked away in less touristy areas. Be open to staying slightly off the beaten path to discover hidden treasures.

  5. Use the “Genius” Program:’s loyalty program, “Genius,” offers members access to exclusive discounts and perks at selected properties, including some hidden gems.

Search Filters and Recommendations’s advanced search filters and recommendation algorithms make discovering hidden gems easier:

  1. “Unique Stays” Filter: This filter allows you to specifically search for accommodations that offer a unique experience, such as castles, houseboats, or cave hotels.

  2. “Top Picks”:’s algorithm identifies properties that consistently receive high guest ratings, helping you discover exceptional stays.

  3. “Recommended for You”: Based on your search history and preferences, provides personalized recommendations for unique accommodations you might enjoy.

  4. “Collections”: curates collections of accommodations based on themes like “Romantic Getaways” or “Nature Retreats,” making it easier to find hidden gems aligned with your interests.



It is not only a global leader in online travel booking, but also a pioneer in promoting sustainable and eco-friendly travel experiences. In this section, we’ll shed light on’s unwavering commitment to sustainability, its eco-friendly initiatives and partnerships, and how travellers can make environmentally conscious choices while booking through the platform.

Commitment to Sustainability

  1. The Sustainable Travel Report: It annually releases the Sustainable Travel Report, which highlights the growing interest in sustainable travel among global travellers. The report provides valuable insights into travellers’ preferences and expectations regarding sustainability.

  2. Green Booking: offers a “Green Booking” feature that allows users to easily identify and book accommodations with eco-friendly practices. This feature empowers travellers to make conscious choices.

  3. Partnerships with Sustainable Organizations: collaborates with organizations like the United Nations Global Compact, We Mean Business, and the Travalyst coalition (co-founded by Prince Harry) to drive sustainability efforts within the travel industry.

Eco-Friendly Initiatives and Partnerships

  1. Booster: The Booster program supports startups and organizations focused on sustainable tourism. It provides funding, mentorship, and resources to projects that aim to make the travel industry more sustainable.

  2. Sustainable Accommodations: identifies and promotes accommodations with green certifications and practices, such as LEED (Leadership in Energy and Environmental Design) or Green Key certifications. These accommodations prioritize eco-friendly measures, from energy conservation to waste reduction.

  3. Carbon Footprint Calculator: is developing a carbon footprint calculator that will allow travellers to estimate the environmental impact of their trips, encouraging more responsible travel decisions.

Travellers’ Role in Sustainable Booking

  1. Choose Eco-Friendly Accommodations: It makes it easy for travellers to identify and choose accommodations with eco-friendly certifications or practices. Look for the “Green Booking” label or green certifications when making reservations.

  2. Opt for Sustainable Transportation: Consider eco-friendly transportation options, such as trains or buses, when planning your trip. is exploring partnerships to offer more sustainable transportation choices.

  3. Reduce Waste: Travellers can reduce waste by selecting accommodations that have recycling programs or by minimizing single-use plastic consumption during their stay.

  4. Conserve Energy: Be mindful of energy consumption by turning off lights, air conditioning, and other electronic devices when not in use.

  5. Support Local Communities: promotes sustainable travel by connecting travellers with local experiences that benefit the host communities. Engage in responsible tourism by supporting local businesses and respecting local customs.



In our journey through the hidden gems of, we’ve uncovered valuable insights that can transform the way you approach travel accommodations. Let’s recap the key takeaways from this blog post:

  1. It is More Than Just Booking: Beyond being a booking platform, offers a loyalty program, exceptional customer service, and flexible cancellation policies that can enhance your travel experience.
  2. Empower Your Booking Choices: Use’s filters, read reviews, and compare them with other travel sites to find the perfect accommodation for your needs.

Armed with these facts, we encourage you to explore with fresh eyes. Consider the advantages of its loyalty program, the convenience of its customer service, and the flexibility of its cancellation policies. Make your travel bookings not just a necessity, but an enjoyable experience in itself.

At Kunda House, we’re committed to helping homeowners maintain their properties and assisting tenants in finding their ideal homes. Whether you’re a homeowner looking to optimize your property’s visibility or a tenant seeking comfortable, hassle-free accommodations, we’re here to assist you every step of the way.

If you have any questions or need guidance related to property management, tenant connections, or any other real estate matters, don’t hesitate to reach out to Kunda House. We’re here to ensure that your property journey is as smooth and rewarding as possible.

Thank you for joining us on this voyage of discovery, and we look forward to being your trusted partner in property management and tenant connections. Explore, embrace the facts, and remember that Kunda House is here to serve your real estate needs. Safe travels and happy stays!

Frequently Asked Questions

Kunda House offers a range of property management services for homeowners, including property maintenance, tenant screening, lease management, and marketing your property to potential tenants.

“Genius” loyalty program offers exclusive discounts and perks to frequent users. To benefit, simply sign up for the program, and you’ll gain access to special deals, room upgrades, and more during your bookings.

When searching for accommodations on, consider factors such as location, price, amenities, and guest reviews. Utilize filters and read reviews from other travelers to find the ideal place for your stay.

Kunda House acts as a bridge between homeowners and tenants by marketing properties on various platforms, conducting tenant screenings, facilitating lease agreements, and ensuring a smooth transition for both parties. is known for its exceptional customer service, flexible cancellation policies, and the “Genius” loyalty program, which offers unique benefits to users. Comparing it with other travel sites can help you identify the platform that best suits your needs and preferences.

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